FAQ
General & Brand Questions
What makes Folira different from other supplement brands?
We don’t believe in "kitchen sink" formulations or generic powders that get destroyed in your stomach. Folira is built on cellular science and advanced delivery mechanisms. We only launch products that solve specific, root-cause cellular problems, and we utilize specialized delivery systems (like liposomal encapsulation) to ensure the active ingredients actually reach your bloodstream and cells intact. We prioritize bioavailability, not just label claims.
Are your products third-party tested?
Yes. Every single batch of Folira is manufactured in the USA in an FDA-registered, cGMP-certified facility. We then send our products to independent, third-party laboratories to test for purity, potency, heavy metals, and microbes. What is on the label is exactly what is in the bottle.
Shipping & Orders
How long will it take to get my order?
Orders placed before 2 PM EST Monday through Friday are processed and shipped the same day. Standard shipping within the US typically takes 3 to 5 business days. Once your order ships, you will automatically receive a tracking number via email so you can follow its progress.
Do you ship internationally?
Currently, we ship within the United States and Canada. We are working diligently to expand our shipping routes to Europe, the UK, and Australia soon.
Can I modify or cancel my order after it has been placed?
Because we process and ship orders as quickly as possible, we have a very narrow window to make changes. If you need to update an address or cancel an order, please email our support team immediately at shopbusiness178@gmail.com. We will do everything we can to catch it before it leaves the warehouse.
The 60-Day Money-Back Guarantee
How does your 60-Day Money-Back Guarantee work?
Cellular repair takes time, which is why we want you to have a full two months to experience the results. If you are not completely satisfied with your Folira purchase, simply contact us within 60 days of your purchase date. We will issue a full refund for your order—no complex hoops to jump through and no aggressive save-attempts.
Do I have to return the empty bottles to get my refund?
If it is your first time trying a specific product, you do not need to return the empty bottles to get your refund. Just email our support team and let us know it didn't work for you. For bulk orders (3 or 6 bottles), we will ask you to return the unopened bottles to process the full refund.
How long does it take to process a refund?
Once our support team initiates the refund, it takes 1 to 2 business days on our end. Depending on your bank or credit card company, it typically takes an additional 3 to 5 business days for the funds to physically appear back in your account.
Usage & Safety
Can I take Folira products with my prescription medications?
While our supplements are formulated with safe, clinically studied ingredients, you should always consult with your primary care physician or a functional medicine doctor before adding any new supplement to your routine if you are currently taking prescription medications, are pregnant, or are nursing.
How long does it take to see results?
This depends entirely on the current state of your cellular health. Some customers report feeling a difference in sleep quality and daytime energy within the first 7 to 10 days. However, deep cellular repair, mitochondrial support, and clearing accumulated oxidative stress typically take between 4 to 8 weeks. We highly recommend committing to a daily routine for at least 60 days to give your body a true chance to respond.